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Teladoc Health

Public facts

Virtual care and chronic condition management

Virtual care company offering 24/7 medical, primary care, mental health, chronic condition management (devices and coaching), and specialty consults for plans, employers, and health systems.

Visit teladochealth.com

Overview

Teladoc Health connects patients to virtual medical, mental-health, primary, specialty, and chronic-condition care. The chronic-condition line includes personalized coaching and connected devices for diabetes, weight, and blood pressure (the Livongo heritage is not named on the 2026 homepage but matches this product family). Public scale claims: 100+ U.S. health-plan partners, 100M+ Americans with access, 50%+ of Fortune 500 employers, #1 most-recognized virtual-care brand, and 60%+ of the top 100 U.S. hospitals. Mental health is listed alongside BetterHelp as a Teladoc Health mental-health brand.

Why it matters Teladoc is the scaled virtual-care stack that includes chronic-condition devices/coaching plus medical and mental health—often the default ‘virtual care’ line in large-group medical.

Target buyer
Health plans, employers, and hospitals/health systems buying virtual care and chronic-condition programs.
Pricing model
Not published; contracted by plans, employers, and health systems; member cost-sharing varies by benefit
Site says accepted by all major insurers. No PEPM. Brand-recognition and partner-percentage claims are vendor marketing.
Availability
National
Research
Last researched 2026-08-23
Public facts category

Key features

  • 24/7 virtual urgent/medical visits
  • Primary care: checkups, prevention, prescriptions
  • Mental health: licensed therapists and psychiatrists (Teladoc Health Mental Health / BetterHelp named)
  • Condition management with coaching and devices for diabetes, weight, and blood pressure
  • Specialty care including dermatology and expert medical opinion
  • Everyday habits support for nutrition, fitness, and sleep
  • Hospital/health-system connected-care technology

Integrations

  • U.S. health plans (100+ partners claimed; roster not published on the homepage)
  • Employer benefits
  • Hospital and health-system deployments

Overview

Teladoc Health is a virtual-care company selling to health plans, employers, and hospitals. The consumer/home page groups care into 24/7 medical, primary care, mental health, condition management, specialty (dermatology, expert medical opinion), and everyday healthy habits.

Condition management is described as personalized coaching and connected devices for diabetes, weight, and blood pressure. That is the public description of the chronic-care franchise historically associated with Livongo; the 2026 homepage does not use the Livongo name.

Stated reach: 100+ U.S. health plans; 100M+ Americans with access; 50%+ of Fortune 500 employers; most-recognized virtual-care brand; 60%+ of the top 100 U.S. hospitals; 20+ years in virtual care. Teladoc is also described as Preferred Virtual Care Provider of the National Basketball Players Association and Official Virtual Care Provider of the Professional Tennis Players Association.

Key Capabilities

  • On-demand medical visits for common acute issues.
  • Longitudinal primary care.
  • Therapy and psychiatry.
  • Chronic-condition coaching plus devices (diabetes, weight, BP).
  • Specialty consults and expert medical opinion.
  • Lifestyle coaching (nutrition, fitness, sleep).
  • Health-system staffing/capacity and connected-care technology (sold separately from the employer chronic programs).

Integrations & Ecosystem

Buyers are plans, employers, and hospitals. “Accepted by all major insurers” is homepage language, not a published payer ID list. BetterHelp is named next to Teladoc Health Mental Health. Device brands for condition management are not listed on the homepage.

Pricing

Quote-based B2B. Member copays depend on the plan. No public PEPM.

Notes & Limitations

  • Livongo branding is absent from the current homepage; confirm product SKUs in an RFP.
  • Partner counts are vendor-reported.
  • Mental-health delivery may be Teladoc network and/or BetterHelp depending on the contract—not specified as a single stack.
  • Hospital technology and employer virtual care are different motions.

Sources

Tags: population health · telehealth · chronic condition · mental health · Livongo