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Spring Health

Public facts

Employer and plan mental-health benefit

Global mental-health platform offering assessment-guided therapy, coaching, self-guided tools, medication management, crisis and specialty care through employers and health plans.

Visit springhealth.com

Overview

Spring Health is a mental-health company that says more than 170 million people worldwide have access via employers, health plans, and channel partners, with sessions as low as $0. Members complete a digital assessment and are matched to therapy, coaching, self-guided activities (including safe AI support), medication management, specialty programs, or crisis care. Guide is Spring’s AI that carries context across the journey. Named customers include Highmark, Target, The Coca-Cola Company, BlackRock, Microsoft, Pfizer, and Wawa. Self-pay enrollment is also described.

Why it matters Spring is a large employer/plan mental-health benefit with assessment-based matching and a portability story when jobs or plans change.

Target buyer
Employers and health plans replacing or augmenting EAP with a clinical mental-health network and measurement.
Pricing model
Not published for sponsors; member sessions marketed as low as $0 when covered
No PEPM. 170 million covered is a vendor access figure, not unique active users.
Availability
National
Research
Last researched 2026-08-23
Public facts category

Key features

  • Digital assessment and personalized care plan
  • Therapist matching (specialty, language, virtual/in-person, identity filters)
  • Coaching and self-guided care with AI support
  • Medication management
  • Crisis support and specialty care
  • Guide AI with memory/context across coverage changes
  • De-identified employer reporting on engagement and outcomes

Integrations

  • Employer benefit plans
  • Participating insurance / health plans (hundreds of plans claimed)
  • Self-pay option

Overview

Spring Health provides mental-health care through a single AI-native platform intended to follow people across jobs, moves, health plans, and life stages. The public FAQ lists self-guided tools, coaching, therapy, medication management, crisis support, and specialty care.

Access paths: participating insurance, employer benefits, and self-pay. The homepage says over 170 million people are covered, across hundreds of insurance plans and thousands of benefit plans, with sessions as low as $0.

Named enterprise customers on the FAQ: Highmark, Target, The Coca-Cola Company, BlackRock, Microsoft, Pfizer, and Wawa.

Key Capabilities

  • Assessment-driven matching.
  • Therapy with filterable clinician network.
  • Coaching for practical support.
  • Self-paced activities and AI tools.
  • Medication management.
  • Crisis and specialty programs.
  • Employer analytics (de-identified).

Integrations & Ecosystem

Sold through employers, plans, and channel partners. A full carrier roster is not published. Portability when coverage changes is a headline feature; operational rules are not on the FAQ.

Pricing

Sponsor pricing is demo/quote. Covered members may pay $0 per session; cost-sharing can still apply depending on the plan.

Notes & Limitations

  • 170 million is access, not utilization.
  • Testimonials are anecdotal.
  • Clinical outcome averages on the homepage were not captured as numbered rates in this pass beyond qualitative “clinical improvements.”
  • AI “Guide” capabilities are vendor-described.

Sources

Tags: population health · mental health · EAP alternative · therapy