Innov8 Tools

Products / Benefits Administration & Enrollment

AW

ADP Workforce Now / ADP Benefits

Public facts

Payroll-integrated benefits administration

ADP Workforce Now Benefits Administration for midsize employers: plan setup, mobile enrollment, 900+ carrier connections, ACA tools, broker access, and Nayya-powered decision support.

Visit adp.com

Overview

Automatic Data Processing, Inc. (ADP) is a publicly traded HCM and payroll company founded in 1949 and headquartered in Roseland, New Jersey. ADP Workforce Now Benefits Administration is the mid-market benefits module (vendor cites a 20–2,000 employee range). It covers plan setup, open enrollment, life events, carrier connections, ACA forms, and optional AI decision support powered by Nayya. Benefits Administration is included in Workforce Now Plus and Premium packages and is not in the Select package.

Why it matters ADP is a default payroll system for many U.S. employers; Workforce Now benefits keeps enrollment, deductions, and ACA data in that same stack.

Target buyer
U.S. midsize employers (ADP cites 20–2,000 employees) that want benefits enrollment inside ADP Workforce Now, plus brokers who administer groups on ADP.
Pricing model
Quote-based Workforce Now packages (Select, Plus, Premium); benefits module included on Plus and Premium
ADP does not publish PEPM list prices. The public compare-options page shows Benefits Administration as included on Plus and Premium and omitted from Select. Direct carrier connections are listed as optional. Separate insurance premiums, retirement plans, and ADPIA brokerage are billed apart from software.
Availability
National
Research
Last researched 2026-08-23
Agent-strong category

Key features

  • Step-by-step plan setup wizard with eligibility, contribution, and cost-sharing rules
  • Mobile enrollment for open enrollment and life events
  • Open enrollment management dashboard and benefits report library
  • Optional direct carrier connections (ADP ONE Carrier Connection)
  • ACA administrative dashboard, 1094-C/1095-C access, eligibility and affordability calculations
  • Decision support powered by Nayya
  • Broker access to eligibility, enrollment, and plan data
  • Dependent and beneficiary tracking; invoice auditing against carrier bills

Integrations

  • ADP Workforce Now HR and Payroll
  • 900+ insurance carriers (vendor-stated)
  • Aetna
  • Aflac
  • Cigna
  • Guardian
  • MetLife
  • Principal
  • Sun Life
  • The Hartford
  • UnitedHealthcare
  • Unum
  • Nayya (decision support)
  • Fringe (lifestyle perks)
  • ADP Marketplace benefit APIs

Overview

ADP, Inc. is a publicly traded payroll and HCM provider founded in 1949. Its corporate overview (updated September 2025) lists headquarters at 1 ADP Boulevard, Roseland, New Jersey; about 67,000 associates; FY25 revenue of $20.6 billion; and more than 1.1 million clients in 140+ countries. The public homepage states ADP pays 1 in 6 workers in the U.S.

ADP Workforce Now is the mid-market HCM suite. ADP Workforce Now Benefits Administration is the benefits product on that suite. The official benefits page positions it for employers with about 20 to 2,000 employees and covers plan setup, employee enrollment, carrier connectivity, ACA compliance, analytics, and broker access.

ADP also sells group insurance through Automatic Data Processing Insurance Agency, Inc. (ADPIA), retirement plans (401(k), SIMPLE IRA, SEP IRA), and lifestyle perks via Fringe. Those are adjacent services, not the same SKU as Workforce Now Benefits Administration.

Software prices are quote-based. A public options page lists three Workforce Now packages—Select, Plus, and Premium—and shows Benefits Administration included on Plus and Premium only.

Key Capabilities

  • Plan configuration wizard for multiple plan types, eligibility, contributions, and cost sharing, with a preview of the employee view before go-live.
  • Mobile-friendly enrollment for open enrollment and life events; ADP Mobile self-service for pay, to-dos, benefits, and retirement information.
  • 24/7 chat for common HR and benefits questions (vendor-stated).
  • Decision support powered by Nayya, with personalized plan ranking and cost insights. ADP cites a 2022 survey of 548 Workforce clients in a footnote on the benefits page.
  • Reports including Eligibility Status, Employee & Dependent Enrollments, Employee Enrollment Activity, and Benefit Plan Summary; comparison reporting that reconciles enrollment to carrier invoices.
  • ACA tools: data-hygiene checks, monthly eligibility (full-time, leave, rehire), affordability safe harbors, MEC thresholds by FEIN, and on-demand populated Forms 1094-C and 1095-C.
  • Broker portal for eligibility, enrollment, and plan data.
  • Optional ADP ONE Carrier Connection for automated plan setup and enrollment updates to carriers.

Integrations & Ecosystem

ADP states Workforce Now securely integrates with 900+ insurance carriers. Named carrier examples on the benefits page include Aetna, Aflac, Chubb, Cigna, Colonial Life, Guardian, Lincoln Financial Group, MetLife, Mutual of Omaha, New York Life, Pacific Life, Principal, Prudential, Reliance Matrix, Sun Life, The Hartford, UnitedHealthcare, Unum, and Voya.

The same page claims integration with over 100 HR, payroll, financial, and carrier/ERP systems. ADP Marketplace publishes Benefit Management APIs (dependents, beneficiaries, spending-account plans and enrollments) for Workforce Now.

Decision support is powered by Nayya. Lifestyle perks are offered via Fringe. ADPIA is the affiliated insurance agency for group health and business insurance.

Pricing

Workforce Now is sold as quote-based packages. On the public compare-options page:

  • Select: payroll and HR; Benefits Administration is not listed as included.
  • Plus: adds Benefits Administration.
  • Premium: Plus features plus time and attendance.

Listed benefits features on Plus/Premium include flexible plan configuration, mobile enrollment, a benefits report library, an open-enrollment dashboard, flexible rate structures, invoice auditing and carrier connections, dependent/beneficiary tracking, ACA services, personalized decision support, and optional direct carrier connections.

Dollar amounts (base fee, PEPM, implementation, optional carrier-connection fees) are not published. Insurance premiums and retirement-plan fees are separate from the HCM subscription.

Notes & Limitations

  • Exact Workforce Now list prices are not public.
  • “900+ carriers” and “1 in 6 U.S. workers” are vendor-stated and not independently audited here.
  • Decision-support outcomes (for example, users who “felt it helped them save money”) come from ADP-cited survey language, not an independent study reviewed in this pass.
  • ADP has other benefits surfaces (RUN for small business, enterprise HCM, PEO). This entry is Workforce Now Benefits Administration, not every ADP benefits product.
  • National availability is inferred from U.S. mid-market HCM positioning; a state-by-state matrix was not found.

Sources

Tags: benefits administration · enrollment · payroll integration · ACA reporting · carrier connectivity · mid-market HCM